“Being on par in terms of price and quality only gets you into the game. Service wins the game.”
- Tony Allesandra
The Heart of Hospitality: great hotel and restaurant leaders share their secrets
TX911.3 .M27 S684 2016
Advances in Hospitality and Leisure
An Ebsco eBook
Dancing at the Fountain: In Conversation with World-Leading Hoteliers
TX911.3 .M27 K46 2016